Return

Introduction:

At pleasuretoyshoppe.com, we are committed to providing high-quality products and customer satisfaction. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. This Returns Policy sets out the conditions under which we accept returns of products purchased on our website.

 

Eligibility for Returns:

To be eligible for a return, the product must be in its original packaging, unused, and in the same condition that you received it. Products that have been used, damaged, or show signs of wear and tear will not be eligible for a return.

 

Timeframe for Returns:

Returns must be made within 15 days of receipt of the product. If the return is made after this timeframe, it will not be accepted.

 

Return Process:

To initiate a return, please email us at info@pleasuretoyshoppe.com. with your order number, the name of the product you would like to return, and the reason for the return. We will provide instructions on how to proceed with the return.

 

Return Shipping:

The customer is responsible for the cost of shipping the returned product back to us. We recommend using a trackable shipping service and retaining proof of postage.

 

Refunds:

Upon receipt of the returned product, we will inspect it to ensure that it meets the conditions of our Returns Policy. If the product is eligible for a return, we will issue a refund to the original payment method used for the purchase. The refund will be processed within [insert number] days of receipt of the returned product.

 

Exceptions:

In the case of products that are defective or damaged upon receipt, we will offer a replacement or full refund, including the cost of return shipping.

 

Contact Us:

If you have any questions or concerns regarding this Returns Policy, please contact us at  info@pleasuretoyshoppe.com.

This Returns Policy is effective as of 1st April 2023.

By using pleasuretoyshoppe.com, you agree to our returns policy.